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Home > Prepare > Health & Safety >

Emergency Assistance

Emergency Assistance

Emergency Phone Numbers:

  • MSU 24/7 International Emergency Line: (517) 353-3784
  • International SOS 24/7 Scholastic Assistance Line: (215) 942-8478
  • JCMU East Lansing Program Office (USA): (517) 355-4654
  • JCMU Hikone Main Office (JAPAN): 0749-26-3400JCMU 24/7 Emergency "Duty
  • Phone" Line (JAPAN): 090-1444-3400

Contacting Emergency Services in Japan

The Calling For Help (U.S. Embassy & Consulates in Japan) page lists Japan's emergency service numbers. It also provides tips on talking with dispatchers.

Managing Emergencies

To manage emergency situations quickly and efficiently, JCMU staff and faculty adhere to Michigan State University’s (MSU) emergency response guidelines. MSU is the administrative agent of JCMU and considers the wellbeing of students its highest priority.

Students seeking emergency assistance may contact the JCMU office in Hikone during regular business hours, which are 8:30 am – 5:30 pm (JST), or the 24 hour "Duty Phone" after regular business hours. JCMU staff will aid the student(s) as appropriate to the situation and notify MSU of the situation.

JCMU students are encouraged to contact family members at home to inform them of any emergency they have encountered. JCMU does not initiate contact with a student's family without obtaining permission from the student except in the event of a serious emergency or injury where students are unable to do so themselves.

Emergencies Occurring in Your Home Country

In the case of an emergency in a student's home county, or if there is concern for the wellbeing of a student in Japan, please contact the JCMU program office in East Lansing (or if unavailable, the MSU 24/7 International Emergency Assistance Line). JCMU staff in East Lansing can assist with contacting students currently studying with JCMU.

About

  • About JCMU
  • Partners
  • Governance
  • Teach at JCMU
  • Visit JCMU
  • Contact

Program Overview

  • Why JCMU?
  • Programs
  • Academic Calendar
  • Advising
  • Academic Credit
  • Accessibility & Accommodations
  • Budgeting
  • Funding

Apply

  • Eligibility & Deadlines
  • Application Process
  • Acceptance & Commitment
  • Passport & Visas
  • Policies & Responsibilities

Prepare

  • Post-Acceptance Overview
  • Health & Safety
  • Airfare & Travel
  • Ground Transportation
  • Location Overview
  • Housing

Return

  • Grades & Transcripts
  • Stay Involved

News & Events

  • News
  • Events

Contact us

517-355-1855

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