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Medical Assistance in Japan


If you need emergency assistance while abroad, call the local "911" equivalent.

Japan "911" equivalents:

  • Fire and Ambulance: 119
  • Police: 110


For non-emergency assistance, contact GeoBlue before seeing a medical provider. GeoBlue can help you find a local Network Provider or can, in some cases, help facilitate a guarantee of payment agreement with a non-Network Provider. GeoBlue operates a 24/7 Customer Service line at 1-610-254-8771. They may also be reached by email globalhealth(at)geo-blue.com (allow at least 24 hours for response by email).

Network Providers are less likely to require that fees paid up front. You should contact GeoBlue before you visit a Network Provider so they can provide you with paperwork to bring to your appointment.

Non-Network Providers are not covered by GeoBlue, but they may be able to negotiate a guarantee of payment agreement so you're not required to pay any expenses out-of-pocket. Contact GeoBlue to investigate this option.

If you don't have access to either of these options, you may need to pay out-of-pocket expenses. Save your original receipts and submit a reimbursement claim.

For assistance working with GeoBlue, contact the MSU Office of International Health and Safety.